Icarus GrowthFoundational Implementations

Sales / 07 of 10

No Show Flows

An automated omnichannel sequence sent out to contacts/leads that fail to show up for the initial sales meeting

How it runs

No-shows are not lost · re-book inside the hour

Trigger

Call time passes, no attendance

Step 01

Mark no-show on the opportunity

Step 02

One-click re-book, first hour

Escalate

Day 1, 3, 7 across channels

continues

If re-booked

Re-booked, back to pipeline

Outcome

No response, to nurture list

What it is

A sequence that fires the moment someone misses a call, works to get them re-booked, then routes them to nurture rather than to the bin.

You need this if a no-show is the end of the road, because you're throwing away leads you already paid for at the point they cost most.

No-shows are usually the largest single pool of wasted acquisition spend in a cold-traffic funnel.

If your reps chase them by hand, they do it when they remember, and the first hour is when re-booking actually works.

What it does for you

01

Leads you've already paid for get recovered

which is the cheapest source of booked calls in the business.

02

It fires inside the first hour, while a re-book is still an apology rather than a decision

03

Non-responders route to nurture instead of to dead

so acquisition spend keeps working for months.

Want this one built into your business?

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